This is a template, not content. Legal copy must be drafted or reviewed by counsel and reconciled with the Trust Center. Nothing on this page should be written from marketing intuition. The structure below reflects what a caregiver-facing health application typically needs to cover; confirm scope with counsel.
These terms cover using Avanlee Care — who may use it, how care hubs work, and what applies when access is provided through a health plan.
Looking for our security posture? Certifications, subprocessors, and evidence requests live in the Trust Center. This page covers terms of use specifically.
1. Acceptance of these terms
[TBD]
2. Who may use the service
[TBD — age requirements, and the relationship required between a caregiver and a care recipient.]
3. Your account
[TBD — account security, accuracy of information, responsibility for activity.]
4. Care hubs and permissions
[TBD — what a caregiver may share, what invitees agree to, and who controls removal. This section matters more than most; it is where family disputes surface.]
5. Not medical advice
[TBD — the service supports coordination and does not provide medical advice, diagnosis, or treatment. Emergency guidance belongs here too.]
6. Plan-sponsored access
[TBD — what changes when access is provided through a health plan, what happens if the plan relationship or the member's enrollment ends, and what the plan does and does not see.]
7. Acceptable use
[TBD]
8. Third-party services
[TBD — integrations such as pharmacy, grocery fulfillment and connected health devices, and where the responsibility boundary sits.]
9. Intellectual property
[TBD]
10. Disclaimers and limitation of liability
[TBD — counsel to draft.]
11. Termination
[TBD — how either party ends the relationship and what happens to data afterwards. Should reconcile with the retention section of the Privacy Policy.]
12. Governing law and disputes
[TBD — counsel to draft.]
13. Changes to these terms
[TBD]
14. Contact us
Questions can go to info@avanleecare.com.